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Services (inter)national holidays 2019

(Nederlandse versie)

On some public holidays there different opening hours apply for our services. Below you will find an overview of the consequences for payment transactions and the accessibility of our offices.

Payment transactions 2019

   
Payment transaction possibility
Monday 1 January 2018 New Year’s Day No
Friday 19 April 2018 Good Friday No transactions in EUR,
in all other currencies possible
Monday 22 April 2018 Easter No
Saturday 27 April 2018 King’s Day No
Wednesday 1 May 2018 Labor Day No transactions in EUR,
in all other currencies possible
Thursday 30 May 2018 Ascension Day Yes
Monday 10 June 2018 Pentecost Yes
Wednesday 25 December 2018 Christmas Day No
Thursday 26 December 2018 Boxing Day No

Helpdesk Internet Banking/DBDI 2019

Availability Helpdesk Internet Banking/DB Direct Internet Banking/DBDI by phone

Helpdesk Amsterdam: 020-555 49 50 – ebservice.nl@db.com
Internet Banking/DBDI Helpdesk Eindhoven: 040-798   – ebservice.nl@db.com

   
Helpdesk Electronic Banking
Monday 1 January 2018 New Year’s Day Closed
Friday 19 April 2018 Good Friday Closed
Monday 22 April 2018 Easter Closed
Saturday 27 April 2018 King’s Day Closed
Wednesday 1 May 2018 Labor Day No transactions in EUR,
in all other currencies possible
Thursday 30 May 2018 Ascension Day Open
Monday 10 June 2018 Pentecost Open
Wednesday 25 December 2018 Christmas Day Closed
Thursday 26 December 2018 Boxing Day Closed

Client Service Teams 2019

Availability Client Service Teams by phone

Dutch Large Corporates Amsterdam & Global Corporates – 020-555 49 60 – service.north@db.com
Dutch Large Corporates – 040-798 35 20 – service.south@db.com
Dutch Mid Caps - 020-555 40 80 – dutchmidcaps@db.com
Klant Contact Centrum – 020-798 17 00 – kccamsterdam@db.com
Asset Based Finance – 010-798 36 00 – info@db-abf.com

   
Client Service Teams
Monday 1 January 2018 New Year’s Day No
Friday 19 April 2018 Good Friday No
Monday 22 April 2018 Easter No
Saturday 27 April 2018 King’s Day No
Wednesday 1 May 2018 Labor Day No transactions in EUR,
in all other currencies possible
Thursday 30 May 2018 Ascension Day Yes
Monday 10 June 2018 Pentecost Yes
Wednesday 25 December 2018 Christmas Day No
Thursday 26 December 2018 Boxing Day No


 

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Last Update: 15.4.2019
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